![]() ![]() In some of those cases, deleting a song from the Music app appears to rebuild an internal iOS directory, which eliminates the problem the next time the phone is connected to iTunes.įinally, in what appears to be a very small number of cases in which the iOS device works on its own, but iTunes produces this error, you will have to restore your iPhone or iPad to get the message to stop appearing and use your device with iTunes.īecause iTunes won’t recognize your device, you need to make a backup with iCloud. Some iOS device owners have tried all of the above, and still experienced problems. Kirk McElhearn, an iTunes guru, documents how to rebuild an iTunes library on his blog. This may point to a file corruption issue. Basically, everything that you can do with iTunes, you can do with DearMob. If so, the problem isn’t the phone or tablet. DearMob iPhone Manager is an all-in-one tool that lets you easily manage media and music, transfer files between your computer and iOS devices, create automatic backups, and encrypt your data for total protection. Log into this other account, plug in your iOS device, and see if iTunes recognizes it and shows its contents. ![]() You can also create a new account in macOS to test if the problem is your device or iTunes in your main account. (This won’t erase your iTunes media files.) Reinstall iTunes from Apple’s official iTunes download page. ![]()
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